Binance: withdrawals frozen for 140 days. I answered their RFI within 24 hours, they missed their own 14-day deadline. Still no decision.

Replace to my earlier publish: https://www.reddit.com/r/binance/comments/1x5mwql/4_months_1500_frozen_13_tickets_unanswered_for_10/

Because of everyone who commented final time. Here’s what has happened since, and why I’m nonetheless caught.

Full timeline:

• June 17: all withdrawals blocked (~$1,500, each coin purchased immediately on Binance). The set off was a single small cost of (~$30) to a cost processor for a subscription service I’ve used since 2020. Binance rejected that withdrawal, so the funds by no means even left my account.
• June–October: 4 months of “your case is escalated, please wait.” Not one document requested.
• August 5: formal grievance #CC9764871. No substantive answer.
• October 14: grievance #CC10177812 opened, and the identical day I lastly acquired an RFI (request for info). It was the first time in four months that Binance asked me anything.
• October 15: I answered each question the subsequent day, with full documentation: six years of buyer history with that service, cost historical past, emails with their help, enterprise registration, tax return and bank statements.
• October 15: Binance confirmed by e-mail that the evaluation can take “up to 14 days.”
• October 29: that deadline handed. No choice, no follow-up questions.
• November 2: help “escalated for priority assessment.” Again.
• In the present day, November 4: still nothing.

I’ve carried out every thing Binance requested. I cooperated absolutely and answered inside 24 hours. The only celebration not meeting deadlines is Binance.

I’m not asking for particular remedy. I’m asking Binance to comply with its own said timeline. Make a decision. In the event you don’t want me as a customer, shut the account and launch my stability to my very own verified account on one other change.

u/Binance_Support: RFI-20261014-0000291 / grievance #CC10177812. Your 14-day deadline expired every week ago.

Has anyone else had an RFI evaluation run past the 14 days? How lengthy did it take in the long run, and what finally moved it?