Would You Accept Your Salary Being Frozen for 2 Months? Then Why Should Binance Customers?

Binance’s Favourite Reply: “Please Be Patient” — Does Customer Empathy Even Exist?
My money has been caught on Binance since 29 August 2026. I've cooperated, answered questions, contacted help repeatedly, and submitted formal complaints. What have I acquired in return? The identical copy-and-paste replies time and again: “Please be affected person,” “We perceive your concern,” and “Watch for the assessment to be completed.”
Significantly, is that this what buyer help means to Binance? Clients are anticipated to cooperate endlessly, however Binance can't even present a clear rationalization or a sensible timeline.
Attempt putting yourself in our footwear. Think about your salary being withheld for 2 months, and each time you ask when you'll get it, your employer merely says, “Please be affected person and thanks on your understanding.” Would you settle for that?
Cease telling us that you simply perceive our considerations when your actions present completely no empathy. Repeating the same scripted response shouldn't be an answer, and asking for endurance with out offering significant info isn't customer support.
I am not asking to commerce. I just want entry to my very own money. If mandatory, let me withdraw all the things and shut my account.
@BinanceCSHelp, please stop asking clients to know Binance. When will Binance finally show some understanding towards its clients?
Case IDs: #170809416 / #172138054